Frequently Asked Questions
Questions about wefox
Questions about the offer
Questions about registration
A broker mandate authorizes wefox and your selected consultant to maintain contracts to insurance companies on your behalf. With this authorization, we can do the following for you:
- Show contracts in the app
- Make changes to insurance policies, such as address changes
- Claim damages and arrange payments
- Quit contracts
- Enter into new contracts
Of course, we can arrange all this only upon your explicit request. Just tell us — simply via the app or on the website — what you want and we will do it for you. This way, you will have everything under control at all times without having to worry about anything!
Questions about the service
The privacy of our customers is one of our highest priorities. wefox is committed to keep all your personal information and data strictly confidential. In addition to the use of personal passwords, all your data is transferred to our servers using encrypted connections (SSL). Furthermore, we promise to never disclose your data to third parties. For more information, please visit: https://www.wefox.ch/privacy.
wefox is your reliable partner for all private insurance matters — from health insurance to car insurance. However, with the exception of insurance for small businesses and freelancers, our offer does not include commercial insurance for enterprises.